The Real Estate Production Company DBA Agenta offers websites, hosting, digital marketing, and technology services to clients in the real estate sector. We assist real estate professionals in improving their online visibility and overseeing digital marketing strategies.
Our Privacy Policy outlines the procedures for gathering, utilizing, and safeguarding personal data during your visit to our Clients' websites. When you browse our Clients' websites ("Sites"), this policy is relevant to you. While our Clients' branding might appear on the Site you are engaging with, Agenta is in charge of delivering the fundamental technology and services.
As a guest on our clients' websites, this Privacy Policy governs your personal data handling. Agenta acts as a service provider and data processor, gathering and managing personal information under our clients' instructions. This document outlines Agenta's approach to collecting, utilizing, and sharing personal data.
This Privacy Policy is only valid for websites, apps, and online services directly linking to it. Different services offered by our Clients are not covered here. For details on your personal data usage, kindly reach out to the Client for specific information.
1. Information We Collect
1.1. Information You Provide to Us
-
Contact Information:
We gather contact details like name, email, and phone number provided by you for our records.
-
Payment Information:
Payment details are gathered for transactions, yet rest assured, the data gets tokenized and processed securely by our trusted payment provider.
-
Communications:
When reaching out for assistance or sharing your thoughts, we gather all communication.
-
Other Information:
Additional information, beyond the listed data, can be voluntarily shared by you during interactions with the Client on the Site or through our Services.
1.2. Information We Collect Automatically
-
Usage Information:
We gather information on how you engage with our Services, including IP address, browser type, viewed pages, and duration of site visits.
-
Cookies and Similar Technologies:
Our website utilizes cookies to remember your settings and monitor your interactions. Refer to our Cookie Policy for further information.
1.3. Information from Third Parties
-
Social Media Information:
When engaging with us on social media, we may collect data in line with the platforms' privacy regulations.
-
Other Sources:
Information about you can be obtained from third parties like marketing partners, public databases, or data providers to enhance our database accuracy.
2. How We Use Your Information
We use your information to:
-
Provide, operate, and improve our Services.
-
Tailor your experience with personalized content that matches your interests.
-
Enhance our website and services by conducting thorough data analysis and research.
-
Deliver assistance, address inquiries, and react to requests and comments promptly.
-
Delivering marketing and advertising solutions for our clients.
-
Guarantee the safety and reliability of our Services.
-
Adhere to legal duties and settle disagreements.
-
Ensure marketing messages comply with the CAN-SPAM Act before sending.
3. How We Share Your Information
Rest assured, we do not disclose your personal data to third parties for marketing. However, we may share it with:
-
Service Providers:
Businesses that support our operations, like web hosting, payment processors, and data analysts, must maintain the confidentiality of your information.
-
Legal Requirements:
In case of legal obligation, for instance, to adhere to a subpoena or any legal procedure.
-
Business Transfers:
In case of a merger, acquisition, or asset sale, your data might be transferred to the new owner. Rest assured, your privacy remains our priority.
4. Your Rights Under CCPA
Under the California Consumer Privacy Act (CCPA), individuals residing in California are granted certain rights, such as:
-
Know:
Kindly provide details on the personal information we gathered, utilized, and disclosed regarding you in the last year.
-
Access:
Obtain a copy of your personal data.
-
Delete:
Seek removal of your personal information, with specific exclusions in place.
-
Opt-Out:
We do not engage in selling personal data, respecting your privacy by declining such transactions.
-
Non-Discrimination:
Exercise your CCPA rights without fear of discrimination.
For any inquiries regarding your rights, reach out to us at ccpa@agentawebsites.com. You can expect a response from us within 45 days.
5. Data Retention
We store your data for the duration needed to deliver our services and meet legal requirements. Upon your request for data deletion, we will erase it unless legal obligations mandate its retention.
6. Data Security
We employ diverse security protocols to safeguard your personal data, such as encryption, access restrictions, and routine security evaluations. Despite our efforts to guarantee data security, it's essential to note that no transmission method or electronic storage is entirely immune to breaches.
7. Cookies and Tracking Technologies
Our website utilizes cookies to optimize your browsing experience. You have the option to adjust your cookie settings in your browser. Please note that deactivating cookies could impact the performance of our services. Refer to our Cookie Policy for further details.
8. Do Not Track
Respecting user privacy, we comply with Do Not Track signals, refraining from tracking, cookie placement, or advertising when DNT browser settings are enabled.
9. Third-Party Services
Kindly be advised that our website may include links to external websites and services. We bear no responsibility for their privacy policies or content. It is recommended to acquaint yourself with their privacy terms to comprehend the handling of your data.
Third-party services like Google Analytics, Google Ads, and Meta Ads are utilized for:
-
Enhance the efficiency of our Services through comprehension.
-
Conducting retargeting campaigns for our clients.
These service providers gather data on your website usage, such as IP address, browser type, and online activities. This information helps analyze website traffic, user interactions, and marketing strategies for improved performance.
To gain insights into data usage by third-party services and to opt out of data collection, refer to the privacy policies of these services.
10. Text Messaging and FTC Compliance
We strictly follow FTC regulations for SMS communication to safeguard you from unsolicited and illegal messages. Our measures involve preventing messages from unauthorized sources and offering a channel for reporting concerns. To learn more about these guidelines, kindly refer to our website.
FCC's website.
11. International Data Transfers
While we presently do not engage in international data transfers, be assured that any such transfers in the future will be conducted in full compliance with relevant laws and regulations to safeguard your data.
12. User Rights and Control
Should you wish to exercise your rights under the CCPA or inquire about accessing, rectifying, or erasing your personal data, as well as objecting to or limiting data processing and requesting data transfer, please reach out to us at legal@agentawebsites.com. We are here to assist you.
13. Incident Response
In case of a data breach, affected users will be informed within 72 hours of the breach discovery, complying with relevant legislation. Immediate actions will be taken to minimize the impact of the breach and avoid similar incidents in the future.
14. Data Minimization and Accuracy
We are dedicated to gathering solely essential personal data for the purposes stated in our policy. We take appropriate measures to guarantee the precision and entirety of your personal details.
15. Children's Privacy
Our services are designed for users over 13 years old, and we do not knowingly gather personal data from individuals under 13. Should we become aware of any such information collected, we will promptly remove it from our records.
16. Email Communications and CAN-SPAM Act
We adhere to the guidelines of the CAN-SPAM Act. To stop receiving our marketing emails, simply follow the instructions provided at the bottom of our emails or reach out to us at optout@agentawebsites.com. Your request to unsubscribe will be promptly acknowledged and actioned.
17. Changes to This Privacy Policy
We reserve the right to revise our Privacy Policy periodically. Any modifications will be communicated through posting the updated version on our website along with a revised effective date. It is advisable to review this Privacy Policy regularly to stay informed.
18. Contact Us
For inquiries regarding our Privacy Policy, feel free to reach out to us at the following address:
Real Estate Production Company DBA Agenta
PO 22582
901 Broadway
Nashville, TN 37202
legal@agentawebsites.com
